Terms & Condition

  1. By using this website, you indicate that you have read, understood, agreed and consented to our terms and conditions, privacy policy and return policy.  If you do not agree with the terms and conditions and our policies, please do not proceed to order through this site.
  2. Orders placed before 10 PM will be delivered the next day. Orders placed afterwards will be delivered the day after.
  3. While we shall consider your delivery instructions about timings, we may not always be able to deliver at that specific time due to uncontrollable external factors like traffic. 
  4. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or phone number or any other wrong information) Fresko shall not be obligated to attempt re-delivery. However, if in good faith/upon request from you, we do attempt redelivery, you agree and undertake to bear the additional costs incurred by us for the proposed redelivery – including the cost of delivery and the value of items which are spoiled due to perishable or delicate nature of product being delivered and multiple handlings. Further, if a re-delivery means any extra costs are incurred by us, in addition to the amount you have already paid, you warrant to make such additional payment promptly upon request made by us.
  5. In the event that a non-delivery or delayed delivery occurs on account of a force majeure event, riots, terrorism, sabotage, epidemic, quarantine restrictions, accident, fire, flood, tempest, earthquake, civil commotion, traffic jams, heavy rains or storm, barricading, curfew, traffic restrictions, transport strike, governmental action or other causes, which are beyond the control of one party, other party shall not be entitled to any claim for damages against the other in respect of such non-delivery or delay in delivery.
  6. In the event that a partial or full, non-delivery or delayed delivery occurs on account of a decision or mistake on our part, to that extent of missed or delayed delivery, you shall not be obligated to pay (for non-delivery) and not obligated to accept the delivery (for delayed delivery). If you have already made payment for a delivery which is missed due to an act on our part, and you choose not to receive a re-delivery or a delayed delivery or an equivalent credit to your e-wallet, we shall refund that amount to the source of payment within 07 working days.
  7. The trademarks, names, logos and service marks (collectively "FRESKO") displayed on this website are registered and unregistered trademarks of the Website Owner and the suppliers of the products listed on the Website. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.
  8. All the terms and conditions on the website are subject to modification by the owner at any time.